Piracy and account sharing cost US pay-TV and OTT operators more than $9 billion in 2019

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Piracy and account sharing cost US pay-TV and OTT operators more than $9 billion in 2019 and forecasted to reach $66 billion worldwide by 2022 | #TpromoCom #TV #Internet #Piracy | Industry report examines trends, business models, and best practices to identify and fight piracy

January 14, 2020 — A new Parks Associates report finds that the value of pirate video services accessed by pay-TV and non-pay-TV consumers will exceed $67 billion worldwide by 2023. Video Piracy: Ecosystem, Risks, and Impact estimates that if just 10% of pay-TV subscribers discontinued pay-TV services in favor of video delivered by pirates, the 2023 loss to those operators could approach $6 billion.

Video Piracy: Ecosystem, Risks, and Impact examines trends in content piracy and methods for stopping these emerging piracy methods and provides a five-year forecast for the impact of piracy on the video industry.  The report also includes real-world case studies about several piracy cases by entities which operate at an industrial scale. This report complements a 2019 Parks Associates report which estimated that of the $9.1 billion lost in 2019 to credential sharing by US video providers, 28% – or about $2.5 billion – was lost due to piracy.  This $2.5 billion loss is part of an $8.4 billion overall loss to piracy in North America.

The rest of the $8.4 billion was is attributed to other means, such as theft of video content from production, from distribution, from jail-broken consumer devices, and from hosting by other pirates,” said Steven Hawley, Contributing Analyst, Parks Associates, and Managing Director of Piracy Monitor.

The report finds most of the publicly acknowledged antipiracy efforts by US pay-TV operators currently focus on detecting and reducing credential sharing and account abuse. Credential sharing results in significant lost revenue to pay-TV operators; a Parks Associates survey of US broadband households determined 5% used someone else’s credentials to access a pay-TV service and 6% did so to access an online video service.

“More than 12.5 million pay-TV households accessed pirate video in the US in 2019, a low number compared to the Asia and Pacific region, where  there are many more users but lower ARPU,” said Elizabeth Parks, President, Parks Associates. “Video providers are carefully monitoring this threat and establishing dedicated teams and solutions to respond to piracy.”

“Credential sharing falls into two categories.  Most sharing is casual, with no intent to profit,” Hawley said. “But the bigger risk is from pirates that purchase large stolen consumer databases via the ‘Dark Web’ and use automation to discover penetrable end user accounts.”

For information on Video Piracy: Ecosystem, Risks, and Impact, contact sales@parksassociates.com. To schedule an interview with an analyst or to request specific research data, please contact Elizabeth Parks at eparks@parksassociates.com, 972-490-1113.

About Parks Associates: Parks Associates is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates creates research capital for companies ranging from Fortune 500 to small start-ups through market reports, primary studies, consumer research, custom research, workshops, executive conferences, and annual service subscriptions.

The company’s expertise includes the Internet of Things (IoT), digital media and platforms, entertainment and gaming, home networks, Internet and television services, digital health, mobile applications and services, support services, consumer apps, advanced advertising, consumer electronics, energy management, and home control systems and security.

Each year, Parks Associates hosts industry webcasts, the CONNECTIONS™ Conference Series, Smart Energy Summit: Engaging the Consumer, Connected Health Summit: Engaging Consumers, and Future of Video: OTT, Pay TV, and Digital Media. www.parksassociates.com

About Piracy Monitor

Piracy Monitor is an independent informational resource for the Media and Entertainment industry and the business and technology communities that support it.  Its mission to inform readers about the piracy problem, how it happens, the damage it causes, what’s being done about it, and about countermeasures and practices that help reduce the associated risks.  Piracy Monitor consists of the Piracy Monitor E-Newsletter available by free subscription, the Piracy Monitor Web site, which provides a news feed, research resources and thought leadership from industry stake-holders. Piracy Monitor is supported by industry sponsors that share these concerns.  Piracy Monitor also publishes an annual category analysis report with quarterly updates.  https://piracymonitor.org.

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Parks Associates: Adoption of smart appliances jumps to 11% of US broadband households

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January 14, 2020


Parks Associates: Adoption of smart appliances jumps to 11% of US broadband households | #TpromoCom #SmartHome #IoT #Event |  Austin Energy, Bidgely, Johnson Controls, and Parks Associates to keynote 11th annual Smart Energy Summit, featuring consumer trends and new opportunities for utilities and energy providers.

International research firmParks Associates will host the eleventh annual Smart Energy Summit: Engaging the Consumer, February 17-19, 2020, at the Omni Austin Downtown in Austin, Texas, featuring keynotes from Austin Energy, Bidgely, and Johnson Controls. The firm’s Research Director Brad Russell will deliver a research-focused keynote exploring adoption of smart home technologies, new partnerships, and the impact on the energy markets.

At Smart Energy Summit, more than 300 industry leaders from utilities, service providers, manufacturers, and technology companies will participate in panel discussions about the impact of direct consumer participation in energy management and strategies to increase consumer engagement. Event sponsors include FLO, Rapid Response Monitoring, AutoGrid, Bidgely, Copper Labs, Everise, Alarm.com, Sprosty Network, Austin Energy, and Inspire.

Smart Energy Summit keynotes:

Rob Davis, General Manager, Intrusion, Johnson Controls

Abhay Gupta, Founder & CEO, Bidgely

Debbie Kimberly, VP, Customer Energy Solutions & Corporate Communications, Austin Energy

Brad Russell, Research Director, Connected Home, Parks Associates

Parks Associates research finds 11% of US broadband households now own one or more smart major appliances (smart refrigerator, oven, dishwasher, clothes washer, microwave, clothes dryer, standalone A/C unit, or water heater), up from 3% in 2014. Parks Associates also estimates that by 2023, annual US sales of smart plugs will reach 5.7 million, with annual sales revenue of $188 million.

“The smart appliance market has been slow to take off, but it is gaining momentum, thanks to manufacturers such as LG, Maytag, and GE adding advanced capabilities with recognizable value propositions in saving energy, increasing convenience, and enhancing safety,” said Elizabeth Parks, President, Parks Associates. “Smart light bulbs and smart light switches also experienced strong growth in mid-2019. The increased adoption of all these connected products creates new opportunities for utilities and energy providers to expand through partnerships and innovative programs.”

Parks Associates - Smart Appliance consumer research

Parks Associates will also host a pre-show research workshop, “Trends and Opportunities in Residential Energy Management,” on February 17, featuring detailed findings from the firm’s consumer and industry studies on the smart home, IoT, and energy management markets. Recent data from Parks Associates:

  • 29% of US broadband households plan to purchase a smart thermostat in 2020.
  • Consumers bought roughly 5.8 million smart thermostats in 2018, generating $843 million in revenues.
  • Among households planning to buy a smart thermostat that also own a smart speaker, more than 70% consider it important that the smart thermostat they buy is compatible with their smart speaker.

To schedule an interview with an analyst or to request data, please contact Elizabeth Parks at eparks@parksassociates.com, 972-490-1113.

About Smart Energy Summit

Smart Energy Summit: Engaging the Consumer examines the changing role of utilities and energy providers in the IoT era and offers research and insights on new opportunities to empower consumers with smart solutions to manage and save energy in the home. The conference addresses key questions for energy providers around leadership and alignment of goals between residential energy management solutions and the grid and presents strategies to expand business and revenue goals by incorporating smart products into energy programs.

Smart Energy Summit focuses on identifying opportunities across converging ecosystems to create new value in energy solutions through partnerships that leverage connected devices, energy management, utility services, and home control platforms and services. Research analysts, thought leaders, and industry executives present and discuss business strategies, case studies, partnership opportunities, and consumer research that utilities, service providers, retailers, and manufacturers can use to expand and monetize their energy offerings.

The eleventh annual Smart Energy Summit will take place February 17-19, 2020, at the Omni Austin Hotel Downtown in Austin, Texas. The summit agenda features leaders from utilities, state and national regulators, telecom and security companies, retailers, and OEMs. Follow the event on Twitter at @SmartEnergySmt and #SmartEnergy20. For information on speaking, sponsoring, or attending Smart Energy Summit, visit www.ses2020.com.

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Seventy-seven percent of smart TVs owned by US broadband households are now connected to the internet

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Seventy-seven percent of smart TVs owned by US broadband households are now connected to the internet | #TpromoCom #SmartHome #SmartTelevision #CES2020 | CES 2020 spotlights smart TV market, including 8K, screen sizes, and growing role of streaming services for video content.

Ahead of CES® 2020, Parks Associates announced new research showing that more than 70% of US broadband households now own at least one streaming entertainment product and 50% own a smart TV. 360 Deep Dive: Demand and Perception of Connected TVs also reports that 77% of smart TVs owned by US broadband households are now connected to the internet, an increase from only 62% in 2014.

360 Deep Dive: Demand and Perception of Connected TVs features research and insights from a survey of 10,000 US broadband households including a detailed examination of ownership, purchasing, features, sizes, brands, and consumer usage of both smart TVs and basic, non-smart TVs.

“Manufacturers have invested in improvements to the app and user experience on their smart TVs and are being rewarded with higher connection rates, which keeps the user within their ecosystem,” said Kristen Hanich, Senior Analyst, Parks Associates. “Higher connection rates result in greater opportunity in monetizing the user base, which is increasingly important as manufacturers and software providers look to extend into subscriptions and ad-supported OTT video services, such as Samsung’s new ad-supported video service Samsung TV Plus. We will see a lot of announcements at CES this year focused on delivering a superior user experience to keep consumers in their ecosystem.”

The renewed focus on app development and user experience is particularly important as the younger generation (“Generation Z”) starts to mature, as their preferences for entertainment delivery and consumption are markedly different from prior generations. Generation Z shows a strong preference for other forms of entertainment over watching TV programming, which will represent a growing challenge to TV makers.

“Overall television ownership is beginning to decline, even as smart TV adoption grows,” Hanich said. “Millennials and Generation Z collectively represent the largest segment of TV buyers, but their unique demands on the TV are forcing manufacturers to rethink the role and form factor of the TV set.”

Smart TVs are the most commonly adopted streaming entertainment product type, and increasing adoption of OTT services has helped drive device purchases. Parks Associates finds that 72% of US broadband households subscribe to at least one OTT streaming service, and 25% of US broadband households purchased a TV in the past 12 months.

Additional research:

  • 90% of US broadband households own at least one television; 50% own at least one smart TV while 40% own basic televisions only.
  • 56% of recent smart TV buyers purchased a TV with 4K video support – only 33% owned a TV with this feature in Q1.
  • Households with children purchase smart TVs at two times the rate of households without children.

Parks Associates will host the fifteenth annual CONNECTIONS™ Summit: Smart Home Business Models and Strategies, January 7 at CES® 2020 in Las Vegas. The event includes eight executive sessions and a networking reception, sponsored by Alarm.com, on January 7, the opening day of CES. During CES, visit Parks Associates at Booth #42452.

For information on 360 Deep Dive: Demand and Perception of Connected TVs, contact sales@parksassociates.com. To schedule an interview with an analyst or to request specific research data, please contact Elizabeth Parks at eparks@parksassociates.com, 972-996-0202.

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36% of those intending to purchase a security system prefer self-installation

PRESS RELEASE
December 17, 2019

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36% of those intending to purchase a security system prefer self-installation | #TpromoCom #ParksAssociates #DIY | New research addresses the preference for self-installable solutions in home security market.

Parks Associates research finds preference for self-installed systems is growing among US broadband households planning to buy a security system, rising from 18% in 2007 to 29% in 2012 to 36% in 2019. DIY Disruption: Smart Products and Home Security reports that the percentage is even higher among people who actually follow through on their intentions, as 51% of security system owners who acquired their security system in the past 12 months self-installed their system. Though these figures point to a rising trend in DIY preferences, intentions do not translate to sales as intentions may not be fulfilled for a plethora of reasons.

DIY Disruption: Smart Products and Home Security explores the home security market, including current state of adoption and preference for self-installable solutions, consumer interest in smart home products that address security needs, and the impact of these solutions on the traditional security industry.

“As people move from intenders to owners of security systems, they find the cost savings of DIY systems highly attractive-48% of those who self-installed their system did so to save money,” said Dina Abdelrazik, Senior Analyst, Parks Associates. “Among earlier DIY systems, the challenges in installation and setup counterbalanced the cost savings, but current self-install security solutions are designed from the ground up to be installed by the consumer, removing that inhibitor.”

Similar to consumers who have already purchased a system, intenders value cost savings with self-installation. Almost 50% of intenders report that they would like to avoid the hassle of professional installers. Scheduling an installation appointment, waiting for installers, and the privacy lost from installers coming into the home are all barriers to professional installation.

“DIY security systems are fulfilling on the appeal that these systems are easy to install,” Abdelrazik said. “From the security system industry perspective, smart products and DIY systems are woefully inadequate substitutes for a traditional full-blown security system, but for consumers, smart products and DIY systems can make them feel safe and provide similar peace-of-mind value propositions while delivering cost savings.”

Additional research:

At the end of 4Q 2018, 28% of US broadband households report the presence of an active security system, with 24% having professional monitoring.

51% of security system owners that acquired their security system less than a year ago self-installed their system compared to 10% of security system owners that acquired their system more than 6 years ago.

For more information about DIY Disruption: Smart Products and Home Security, contact sales@parksassociates.com. To schedule an interview with an analyst or to request specific research data, please contact Sherrelle Lewis at sherrelle.lewis@parksassociates.com, 972-996-0214.

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More than 50% of new security system owners self-installed their system

Connections Summit, Parks Associates (logo)

More than 50% of new security system owners self-installed their system

CONNECTIONS™ Summit at CES® examines impact of DIY and smart home on the security industry with executives from Arlo Technologies, Google, Ring, and SimpliSafe

November 7, 2019

New research from Parks Associates reports that 51% of security system owners who acquired their security system in the past 12 months self-installed their system. This is up from only 10% of security system owners who acquired their system six or more years ago, and 88% of self-installers report the setup was easy or very easy for their system.

The international research firm will explore the impact of DIY and smart home solutions on the security market, including strategies to leverage innovations to expand adoption, at the fifteenth annual CONNECTIONS™ Summit: Smart Home Business Models and Strategies on January 7 at CES® 2020 in Las Vegas.

CONNECTIONS™ Summit features multiple sessions examining mass-market business strategies, partnership opportunities, next-gen home services, energy management solutions, and smart home platforms, concluding with a networking reception. CONNECTIONS™ Summit sponsors include Alarm.com, ARM, Cirrent, Inspire, Sprosty Network, Trusource Networks, and MMB Networks.

“New DIY security solutions entering the market are designed from the ground up to be self-installed by the consumer, so they are designed to deliver a smooth, painless experience on installation and setup,” said Dina Abdelrazik, Senior Analyst, Parks Associates. “These solutions seek to appeal to households unmoved by traditional self-installed security systems. Value propositions such as security and peace-of-mind have always appealed to a broad base of consumers, so as DIY products evolve to deliver an easy off-the-shelf experience, security adoption will start to crack the 70% of households that do not have and do not plan to acquire a security system.”

The session “Disruption in Home Security: Smart Home Convergence” features the following speakers:

  • Naveen Chhangani, VP, Product and Services, Arlo Technologies
  • Vera Tzoneva, Head of Assistant Distribution Partnerships, Google
  • Andrew Vloyantes, GM of Installed Solutions, Ring
  • Matt Wolf, Head of Partnerships, SimpliSafe

“Over the past decade of keeping people’s homes and businesses safe, we’ve seen that more and more customers want solutions that fit their lives without compromising on security and privacy protections,” said Matt Wolf, Head of Partnerships, SimpliSafe.

CONNECTIONS™ Summit at CES is a one-day executive summit that focuses on the best business models and value propositions in the Internet of Things (IoT), the smart home, and connected and mobile CE and services. The event includes eight executive sessions and a networking reception on January 7, the opening day of CES.

For more information on Parks Associates research or events, visit www.parksassociates.com, or contact sales@parksassociates.com, 972-490-1113. To schedule an interview with an analyst or to request specific research data, please contact Sherrelle Lewis at Sherrelle.lewis@parksassociates.com.

About CONNECTIONS™ Summit at CES

CONNECTIONS™ Summit at CES is an annual research and industry event hosted by international research firm Parks Associates at CES in Las Vegas. The executive event features one day of panel discussions on the smart home, Internet of Things (IoT), energy services, connected health, and connected entertainment, with trends and implications for connected consumers and opportunities for companies to build new revenues and develop innovative business models. The 14th annual CONNECTIONS™ Summit will take place January 7 during CES, which runs January 7-10 in Las Vegas. Follow the event on Twitter at @CONN_Summit. http//www.connectionssummit.com

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Parks Associates’ 24th annual CONNECTIONS™ focuses on channel distribution, privacy and security, interoperability, and integration across consumer tech ecosystems

 

CONNECTIONS

Parks Associates’ 24th annual CONNECTIONS™ focuses on channel distribution, privacy and security, interoperability, and integration across consumer tech ecosystems

17% of US broadband households purchased at least one smart home device in the past 12 months

October 31, 2019

Parks Associates today announced the topics for the 24th annual CONNECTIONS™: The Premier Connected Home Conference, to be held May 19-21, 2020, at the Hyatt Regency San Francisco. The international research firm will focus on emerging business models and developments for consumer technology, including the impact of technologies like AI, machine learning, and 5G on consumer products and services; the integration of new products and services from different ecosystems in the home; and the expansion of channels distributing smart home, security, energy management, healthcare, connected CE, and home services.

Early sponsors for CONNECTIONS™ include Alarm.com, Rapid Response Monitoring, ServiceLive, Cirrent, MMB Networks, Trusource Labs, Inspire, Aprilaire, and Sprosty Network.

Parks Associates research finds 17% of US broadband households purchased at least one smart home device (not including smart speakers/smart display) in the past 12 months. By comparison, 31% report high intentions to purchase a smart home device in the next 12 months, a level which has stayed consistent over the past six months.

“We have seen smart home growth flatten the past year or so and look forward to hearing from industry leaders on the next stages of consumer engagement strategies,” said Elizabeth Parks, President, Parks Associates. “Consumers who own smart home products continue to buy more, but growth appears to have stalled out, and while intentions are high, purchases are lagging. We look forward to hearing from industry leaders on the next stage of growth for consumer products and services at CONNECTIONS™.”  

2020 Event Topics:

Consumer Engagement Strategies

    • Extending Peace of Mind: Security Adjacencies

    • The User Experience: Integration and Controls

    • DIY: Impact on Smart Home and Security

    • Clean Energy Trends: Electric Vehicles, Batteries, and Solar

    • Support: Onboarding and Ongoing Services

    • Growing Up Smart Home: Engaging Different Generations

    • New Channel Strategies to Capture Consumer Engagement

Channel Expansion

    • Independent Living: Serving Seniors, Aging Boomers, and Chronically Ill

    • Monitoring: Expanding Beyond Security

    • Health and Wellness: Wearables and Market Growth

    • Point Solutions vs Whole-Home Systems

    • Energy Management: Driving the Smart Home

    • Smart Home Solutions: Channel Expansion

      Partnerships and Business Models

 

  • Business Models: Service-Driven Consumer Market

  • Service Providers: Value-added Services

  • Personalization and the Connected Home: Partnership Strategies

  • The User Experience: Integration, Interoperability, and Controls

    Technology and Innovations

  • AI and the Smart Home: Proactive and Predictive Intelligence

  • 5G, AI, and the Connected Home: Looking Forward

  • Home Network and Wi-Fi: Connectivity Driving the Experience

  • Converging Ecosystems: Entertainment and Smart Home

  • Privacy and Security: Protecting the Consumer

  • Connected Car: Extending the Smart Home

  • Investing in the Future: Tech Driving Innovation

 

CONNECTIONS™ will host more than 650 high-level executives in an intimate networking environment and includes a mix of market research, analysis, and industry insight designed to capture the complexity and opportunities in these interconnected markets.

Parks Associates is accepting speaker submissions for 2020 at http://www.parksassociates.com/cus-speak.  For more information, visit www.connectionsus.com. To schedule an interview with an analyst, contact Sherrelle Lewis at sherrelle.lewis@parksassociates.com, 972-996-0214.

ABOUT CONNECTIONS

Parks Associates’ 24th annual CONNECTIONS™: The Premier Connected Home Conference will take place May 19-21, 2020, at the Hyatt Regency San Francisco Airport in San Francisco.

CONNECTIONS™ hosts more than 650 executives from the connected entertainment, security, smart home, health, and energy industries. CONNECTIONS™ provides networking opportunities combined with visionary keynotes and conference sessions focused on technology innovations, consumer research on adoption and trends, product and service forecasts, and evaluation of new business strategies, partnerships, monetization opportunities, and value-added service design. The event also features a research workshop with a deep dive into Parks Associates’ consumer data and trends in the smart home markets.

Throughout the event, sponsors offer tabletop demos during networking events, spotlighting new technology innovations and services for the entertainment, mobile, and smart home market segments. For more information, contact sales@parksassociates.com, call 972-490-1113, visit www.connectionsconference.com.

 

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Adoption of connected health devices highlights differences in UK and US

Adoption of connected health devices highlights differences in UK and US | #TpromoCom #Heath #ParksAssociates #IoT | The Parks Associates Consumer Analytics team provides quantitative market intelligence that guides strategic business decisions. 

CONSUMER ANALYTICS NEWSLETTER – ISSUE 64

The Parks Associates Consumer Analytics team provides quantitative market intelligence that guides strategic business decisions.

Adoption of connected health devices highlights differences in UK and US

Devices like digital pedometers, fitness trackers, and GPS sports watches are more common in the UK, while large fitness equipment like treadmills, exercise bikes, and ellipticals that have built-in app support are much more common in the US. Larger US home sizes, with more space for in-home fitness equipment, may explain the gap in adoption. Adoption of other connected health devices are similar across markets. One-third of consumers in the UK report owning at least one connected wellness/fitness device while just 15% report owning a connected medical device, like a Wi-Fi weight scale or blood pressure cuff.

Nearly 50% of consumers in UK broadband households report of having a chronic health condition with obesity, high cholesterol, hypertension, and asthma being the leading conditions. About half of the consumers with a chronic condition in the UK are interested in products and services that would help in managing their condition. Those with a chronic condition show a higher propensity to own a connected medical device and are good targets for remote patient monitoring or a health management program.

 For more information on this topic, see Parks Associates’ IoT in the UK: Consumers and Technology Adoption – Wellness, Telehealth and Independent Living. This study identifies adoption of connected health and personal emergency devices among UK consumers. The research also examines top caregiver pain points, and their willingness to pay for independent living solutions.

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23% of US broadband households reporting intentions to purchase a smart thermostat in 2019

23% of US broadband households reporting intentions to purchase a smart thermostat in 2019 | #TpromoCom #IoT #HomeAutomation #Home | Smart Energy Summit addresses growth in energy management, crossover with smart home solutions, and impact on grid.

Smart Energy Summit Press Release  |  View Online  |  Share Press Release

 

Media Contacts
Sherrelle Lewis
Marketing Associate
Sherrelle.Lewis@parksassociates.com

972-996-0214
Mindi Sue Sternblitz-Rubenstein
Senior Director of Marketing
mindi.sue@parksassociates.com
972.996.0212

23% of US broadband households reporting intentions to purchase a smart thermostat in 2019

Smart Energy Summit addresses growth in energy management, crossover with smart home solutions, and impact on grid

October 22, 2019

Parks Associates research shows 23% of US broadband households are likely to buy a smart thermostat in 2019, which shows purchase intentions remain strong although many households still consider this product too expensive. The firm will host the eleventh annual Smart Energy Summit: Engaging the Consumer, February 17-19, 2020, at the Omni Austin Downtown in Austin, Texas, to examine opportunities for energy providers to convert intentions to actual purchases, the role of DIY, and innovations that could drive broader consumer adoption of energy management.

At Smart Energy Summit, more than 300 industry leaders from utilities, service providers, manufacturers, and technology companies will participate in panel discussions about the impact of direct consumer participation in energy markets and strategies to increase consumer engagement. Early event sponsors are FLO, Rapid Response Monitoring, Trusource Labs, Alarm.com, Austin Energy, Inspire, and Sprosty Network.

“The enthusiasm for this product comes despite most households believing that smart thermostats are not affordable, so the industry has a challenge in driving actual adoption past 11-13% of US broadband households,” said Elizabeth Parks, President, Parks Associates. “Utilities and other energy players are experimenting with subsidized offers and product-as-a-service options to expand adoption. At Smart Energy Summit, we will analyze different strategies, highlight factors for success, and discuss the features that can drive greater consumer engagement.”

Parks Associates research finds consumers bought roughly 5.8 million smart thermostats in 2018, generating $843 million in revenues. For future purchases, voice control and compatibility with smart speakers are important selling factors. Among households planning to buy a smart thermostat that also own a smart speaker, more than 70% consider it important that the smart thermostat they buy is compatible with their smart speaker.

Smart Energy Summit will feature the following topics:

Technology Driving New Opportunities

  • 5G Implementation: Impact on Utilities and Consumers
  • DERMS: Moving Beyond Legacy Programs
  • Energy Data and the Smart Home: Enhancing the Customer Relationship
  • Data Analytics for Grid Planning and Load Forecasting
  • Clean Energy: Energy Transformation Trends

Shifting Models: Defining the Utility of the Future

  • Engagement: Smart Home, Demand Response, and Behavior
  • Energy Management in the Home: Driving Behavior Changes
  • Solar, EVs, and Storage: Addressing Barriers to Adoption
  • Utility Marketplaces: Building Customer Relationships
  • Consumers and Distributed Energy Resources (DERS): Impact on the Grid
  • Community Solar: Smart Energy and Sustainable Home Development
  • Home Services Revenue Opportunities
  • Effective Approaches to Demand Response: Next Stage of Engagement
  • Energy Management Platforms: Adding Value

Parks Associates is currently accepting submissions to speak at www.ses2020.com. To schedule an interview or to request data, contact Sherrelle Lewis sherrelle.lewis@parksassociates.com, 972.996.0214.

About Smart Energy Summit

Smart Energy Summit: Engaging the Consumer examines the changing role of utilities and energy providers in the IoT era and offers research and insights on new opportunities to empower consumers with smart solutions to manage and save energy in the home. The conference identifies new business models and technologies that provide opportunities to change the customer relationship and drive engagement and participation in utility-sponsored programs.

Smart Energy Summit will take place February 17-19, 2020, at the Omni Austin Hotel Downtown in Austin, Texas. The summit agenda features leaders from utilities, state and national regulators, telecom and security companies, retailers, and OEMs. Follow the event on Twitter at @SmartEnergySmt and #SmartEnergy20. For information on speaking, sponsoring, or attending Smart Energy Summit, visit www.ses2020.com.

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