Incident Management Protocols – Covid19

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Incident Management Protocols – Covid19 | #ISIO #COVID19 #EmergencyManagement | Regardless of size of the region of interest, be it a country or company, the HR and Security must work together by assessing their own incident reporting from the ground to fully comprehend their own narrative.

Security success to limit the Covid19 collateral damage will depend on the level of situational awareness of the people on the ground and their reaction speed. The security officers on the ground are first line of defence.

Furthermore, they are also the ones that gather information from the people on the ground.

1. Find a person of concern
2. Establish who they have been in contact with

Considerations for Protocols

    • The HR manager may be notified of a person that is on sick leave.
      The reason of the sickness needs to be qualified and validated.
      Hopefully, the person discloses the truth of their sickness.
    • If the person has contracted covid19, then, the security manager
      must now use access control and cctv to trace the interactions
      the person had with others.
    • One may need to install analytical software with facial recognition
      software to assist in the search.
    • There may be thermal detectors installed in the cctv software but that
      will only be effective once a person’s condition goes into full-blown
      status. The objective of the tracing of others is to detect the social
      interaction chain of people!
    • The cctv and access control records of the last 14 days since the sick
      person reported must be viewed
    • The tracking must be from entry from just outside perimeter
      security. Perhaps, the person arrived at work with different people
      from different departments and separated once they walked through
      perimeter security
    • The people that interacted with the person of interest, now have to be
      put on the top of the health monitoring list for at least 14 days.
    • The Security Manager cannot simply rely on the cctv or access
      control technology because not all areas are under surveillance. They
      would need to go on the ground to critical situational interview
      possible people of concern that interacted with the sick person.
      However, people may not be forthcoming with information for
      various reasons mentioned herein.

Getting the most out of incident management software or incident reporting

The practitioner must read the situation using critical thinking outside and inside the box. The mission is to gather all-the-information from the people on the ground which calls for deception detection and critical situational interviewing because people do lie, hide information for a number of reasons. Quick Situational Security Awareness interviewing using critical thinking is key!

Do view this entire protocol document and others besides guidance
articles on ISIO.

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60% of newly acquired security systems are self-installed

60% of newly acquired security systems are self-installed | #TpromoCom #DIY #Security | DIY Home Security Tracker finds DIY security solutions claim the majority of new security households 

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New research from Parks Associates finds that DIY security systems are taking a larger share of the residential security market due to their growing popularity among security households. The research firm’s DIY Home Security Tracker notes that among consumers who acquired their security system less than two years ago, 60% are self-installed, compared to only 7% of systems purchased more than six years ago.

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“Most DIY households use professional monitoring services, but currently 63% of these DIY systems have had their monitoring subscription for less than two years,” said Dina Abdelrazik, Senior Analyst, Parks Associates. “Most DIY security owners are also self-installing add-on smart home devices, so companies are expanding their product lines to meet consumer demand, including Abode, Array by Hampton, and Blue by ADT. This demand for an easy-to-install, integrated solution is becoming more prevalent in the Apple HomeKit ecosystem, with more DIY security systems and camera-related devices releasing product lines compatible with this ecosystem.”

The traditional residential security channel is dominated by professionally installed, professionally monitored systems, but smart home device manufacturers are increasingly extending into the security space. Currently 33% of US broadband households own a security system, an 18% increase from 28% in 2018.

DIY Home Security Tracker assesses the impact of DIY security solutions to expand the market and the potential cannibalization of existing security channels. It also gives an analysis of industry trends, market strategies of key players, and competitive analysis on leading products in all key product categories. The research outlines returns, satisfaction with DIY systems versus traditional systems and the customer buyer journey.

For information about the DIY Home Security Tracker, contact sales@parksassociates.com. To schedule an interview with an analyst or to request specific research data, please contact Rosey Ulpino at rosey@parksassociates.com, 972.996.0233.

About Parks Associates: Parks Associates is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates creates research capital for companies ranging from Fortune 500 to small start-ups through market reports, primary studies, consumer research, custom research, workshops, executive conferences, and annual service subscriptions.

The company’s expertise includes the Internet of Things (IoT), digital media and platforms, entertainment and gaming, home networks, Internet and television services, digital health, mobile applications and services, support services, consumer apps, advanced advertising, consumer electronics, energy management, and home control systems and security.

Each year, Parks Associates hosts industry webcasts, the CONNECTIONS™ Conference Series, Smart Energy Summit: Engaging the Consumer, Connected Health Summit: Engaging Consumers, and Future of Video: OTT, Pay TV, and Digital Media. www.parksassociates.com

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Alarm.com and KPN Ventures keynote 15th annual CONNECTIONS™ Europe

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Alarm.com and KPN Ventures keynote 15th annual CONNECTIONS™ Europe | #TpromoCom #Parks #Event #SmartHome | Research firm announces topics focused on smart home solutions, security monitoring and DIY solutions, data and consumer privacy, and AI and voice innovations http://bit.ly/2x7KT1H

4 March 2020
Parks Associates today announced the topics and first confirmed keynote speakers for the 15th annual CONNECTIONS™ Europe: Strategies for Security and Smart Home, 10-11 November at the Amsterdam Marriott Hotel. KPN Ventures and Alarm.com will keynote the event, providing insight into the growing opportunities and challenges in the smart home, security, and controls market.

CONNECTIONS™ Europe hosts executives from the top European and international companies in the connected home ecosystems, focusing on new business models, distribution channels, industry partnerships, and technology advancements for smart home solutions, cloud services, and value-added services. Alarm.com is an early sponsor of the event.

“Video and interactive services have boosted ARPU for monitored security services in Europe to nearly 6%, even though the growth rate of subscribers is much slower,” said Elizabeth Parks, President, Parks Associates. “Smart home products, innovations in DIY and cloud services, and developments in AI are creating new service opportunities, and new sources of revenue, for traditional players and new entrants in the connected home space. We are excited to have Alarm.com back on stage and welcome KPN Ventures to keynote this year’s conference.”

Confirmed keynote speakers:

Samir Ahmad, Investment Manager, KPN Ventures
Anne Ferguson, VP, Marketing, Alarm.com

Event Topics

  • Marketing and Business Models
  • Smart Home Solutions: Channel Expansion
  • Business Models: A Service Driven Market
  • Independent Living: Serving Seniors and Chronically Ill
  • Monitoring: Expanding Beyond Security
  • Voice and User Interfaces: Integration and Control
  • Data Sharing: Trust-Based Models and Best Practices

Technology and Market Growth

  • AI and the Connected Home: Proactive and Predictive Intelligence
  • DIY and DIFM: Impact on Smart Home and Security
  • Interoperability: Expanding the Smart Home
  • Home Network and Wi-Fi: Connectivity Driving the Experience
  • Support: Onboarding and Ongoing Services
  • Privacy and Security: Getting it Right for Consumers

For more information, visit www.connectionseurope.com.

About CONNECTIONS™ Europe

Produced by Parks Associates, the 15th annual CONNECTIONS™ Europe is an executive conference focused on innovative business models, industry partnerships, and technology advancements for smart home solutions, cloud services, and value-added services, including energy management and connected health services.

CONNECTIONS™ Europe combines networking opportunities with two days of visionary keynotes and conference sessions focused on technology adoption and trends, product and service forecasts, evaluation of new business strategies, and recommendations for strategic partnerships and monetization opportunities.

CONNECTIONS™ Europe: Strategies for Security and Smart Home will take place 10-11 November 2020 in Amsterdam at the Amsterdam Marriott Hotel in Amsterdam.

Visit ‘Parks Associates’ website: click here

Human Investigation Management – ISIO
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Security prepare to combat Coronavirus 

ISIO (image)Viral Disease Security

By ISIO [International Security Industry Organization]

No-one knows if this Coronavirus could turn into a pandemic but, at this moment in time, this must be seriously be considered.

A few months ago, ISIO suggested in articles that security managers must ensure that there is a contingency in the budget to obtain equipment or skills training in case of an unknown threat that could arrive out of the blue.

Any responsible managing or finance director must consider allocating 

funding and preparing for this emerging threat because it has life impacting or life & death possibilities.

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Considering Equipment, Manpower training and Policy

Training for Staff

Obviously, the biggest nightmare is not knowing who a threat until one can are truly see and hear the threat. The faster a person of interest is identified the better. A non-intrusive method to interview someone that is suspected of having flu symptoms. Consider the fact that people may lie or hide about their medical status because of fears. One may then need to determine where and who they were with over the past days. Subsequently, quick interviewing methods based on deception detection is required (ISIO highly recommends HIM Tool link below)

Strangely enough, you would be surprised how many people do not know how to wash their hands. Regardless – show them when talking to them ‘by soaping up between fingers and even fingernails’. Furthermore, ensure that bathrooms are stocked with medical soap.

Furthermore, train all, that touching others must be with medical gloves. Ensure that any cuts or open wounds must be quickly cleaned with disinfectant and securely covered with plasters

Equipment:

Some type of thermal detector be it connected to cctv or handheld to identify people that have high temperatures.

Medical gloves and face masks for all staff and specially security staff

Mouth-to-mouth respiration protectors for safety officers or staff familiar with first aid training

Consider Policy

It may be the case that  people may come into contact with many people. Some may be tested once and set free. Subsequently, all people must be closely continuously monitored for flu symptoms. Naturally, any educated HR professional in the company would be able to contribute towards policy besides the training of staff (perhaps security can assist in the training. The benefit of security staff assisting would be reinforcing the knowledge and heightening situational awareness which is a key factor for security awareness)

Furthermore, staff that are on travel trips must be supported by HR or Security in every which way. It is suggested that, HR and Security learning from this experience, to ensure that the staff that travel are provided a travel bag with the necessary items to protect themselves which should include masks, gloves and plasters.

Stay Safe ISIO 

International Security Industry Organization

www.intsi.org

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Get an Education in IT for Your Service Personnel for Free

Alison online courses (image)Education is important and here’s how to get an education for FREE!

Network technology has been around for quite some time, but not all security techs have what it takes. You can enhance your employees’ knowledge of IT by sponsoring them via Alison.

All of their courses are free.

You can buy them a Certificate if they pass the course, otherwise they are sure to walk away from the experience with something more than they had when they began.

Your investment is very little for what I see as a huge return in knowledge and confidence.

If you click on the ad below, you can save 10% on a Certificate. Use the drop-down course categories button and choose IT, Electronics, or any other area of interest. Click here: http://bit.ly/32Gn8I1

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Update: Security and Fire Buy or Sell Forum on Facebook

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We have the following items on the Security and Fire Buy or Sell Forum on Facebook. They are for sale now: http://bit.ly/2AkwgWt

  • Silent Knight 5860/RA-1000. Works. Make offer, Bacliff, TX
  • Silent Knight RPS-1000. Works. Make offer. Bacliff, TX
  • Silent Knight IFP-300/ECS panel works, make an offer. Bacliff, TX
  • Silent Knight IFP-300/ECS panel. Works. Make offer. Bacliff, TX
  • Apc smt1500rm2u uninterruptible power supply, Prospect, CT
  • Apc smt1500rm2u uninterruptible power supply, Prospecet, CT
  • System Sensor equip: smoke detectors, fire pulls and more, Coatesville, PA
  • Electric Door Release Mechanisms, 6 total, #491’s, Coatesville, PA
  • USB/vga extender, 3 available, Coatesville, PA
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Attention: Professional Practitioners, Hostage Negotiators and Undercover Operatives

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Attention: Professional Practitioners, Hostage Negotiators and Undercover Operatives | #TpromoCom #HIM #ISIO | The New Generation Lie, Deception Detection and Critical Situational Interviewing method. The HIM e-Connect Training Tool is available or provided to the participant for their personal use, used after Virtual or on-site.

⦁ Professionals Master Skill-Craft as they may hold the lives of others in their hands..
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⦁ People’s lives are in your hands, therefore follow the simple step-by-step process and going through your learning curve.

⦁ You must embed the knowledge in order to react instinctively.

⦁ We offer Multi-Media Blended Learning for better understanding and retention.

⦁ We make use of Video Clips, Sliders, Daily Instructional Guides for your education.

⦁ You should spend at-least 15 minutes a day watching, reading and learning.

⦁ Make HIM the easiest and most effective method to acquire the skill-sets and master the skill-craft.

Want to know more about this training course? For additional information,  click here.

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The Importance of a Technical Education in Security and Fire

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There are generally three levels of knowledge that security and fire field personnel  exhibit in the form of assumed titles:

  1. Wire Puller
  2. Installer
  3. Service Technician

Tech working on Network (image)From the time that someone enters the field knowing very little or nothing about this business, the aim of all concerned above them is to educate them in the intricacies of the post to which they were employed. For the Wire Puller, the Installer is striving to teach them which cable to pull for what device:

  • 4-conductor, 22 – 18 AWG cable for motions
  • 6-condctor, 18 AWG cable for card readers
  • 6-conductor, 18 AWG cable for zoned smoke detectors
  • Etc.

The Installers on each crew also strive to teach their more more promising Wire Pullers where and how to level and mount each device as well as how to install the main alarm control panel. And where  programming is done on site, the task eventually turns to the art of  programming all the intricate data into each location in programming.

testing a fire alarm panel (image)It’s usually the Operations Manager that makes the decision as to which Wire Puller to move from one level to the other in the hopes of one day giving that man or woman their own van and installation crew. This is necessary because the same Ops Mgr is working to move his/her installation foremen upwards into the position of a seasoned, knowledgeable Service Technician.

On a personal note, after decades of managing Wire Pullers, Installers, and Technicians, I have to say that the best Techs that I’ve  had, had some exposure to training in the electronics field. I, myself, became an Associate Electronics Engineer, trained for the manufacturing world early on. I was able to use that training to my advantage as an Installer and Service Technician right from the start as I worked in the field for 15 years before becoming a full-time trade journalist and later an Operations Manager.

working on a burglar alarm installation (image)One way to derive an education for  your technical staff without paying an arm and a leg is to use an educational portal called Alison (http://bit.ly/32Gn8I1). The wonderful thing about this opportunity is that it’s free as each student can monitor the course. If they pass it, that’s when you can invest in a Certificate of Education for that specific student.

The value to you, as a manager, as an owner, is that you can use that ultimate goal (your willingness to purchase the Certificate) as an incentive for them to study on their own time, their own dime. Those who do not pass a course will not receive a Certificate, but the  main benefit is that they walk away with some of what they studied, which can only help them on the job.

Use this handy link to enroll your first student: http://bit.ly/32Gn8I1

–Al Colombo

Human Investigation Management – ISIO
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