Alert and Protocols Next Stage of the Security Situation (Convid-19)

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Alert and Protocols Next Stage of the Security Situation (Convid-19) | #TpromoCom #ISIO #COVID19 #Security #Safety | Multi-national corporate companies may have globally located partners or branches therefore dictating that what happens in one country will impact another. 

There are some countries that are within days be in a state of anarchy which will deliver unimaginable consequential collateral damage. Using the term ‘unimaginable’ is because, now more so than ever, desperate people will do desperate things which they would never think of doing before. 

There are many slum cities besides poor people living in villages, towns and cities. These people are massed together that live, eat, and transport together. They are inter-dependent on each other besides dependant on menial jobs paying them daily or weekly. It would be impossible for them to lockdown for 21 days and starve to death. Their situation would drive them to acts of desperation

Also, there are also invisible people working in high-risk sites who are the foundation of support services that keep the system alive. For example, people applaud the surgeons, doctors and nurses but what about the cleaners, cooks and maintained that keep the hospitals running? When one or more get ill, the entire chain of support may need to be re-manned, but the re-training time impacts the smooth running of the system

The following may sound not applicable to practitioners in some countries however, the situation would be time dependant on finding of a cure. 


  • Increased numbers of starving people due to loss of jobs
  • People desperate for medicines, protection clothing and equipment
  • Many will be desperate for protection gear depending on their location for security


    • Mob attacks on warehouses stocking food and medicines or outlets for such be located in malls shops hospitals, pharmacies or old-aged nursing homes or even shops on the streets.
    • Attacks of logical supply chain of food and medicine
    • Increased home invasions 
    • Many more weaponized people without training
    • Increased perimeter protection equipment and manpower
    • Many more people suffering from emotional or mental disorders


    • It is doubtful that countries can afford to mass feed or house the many. Once people starve specially their children would starve, then, their reaction would be hostile
    • The covid-19 pandemic is similar to the previous SARS threat but, the SARS was easier to cure. Even though some human trials have begun, it  when an antidote will be discovered, obtain approval, manufacture and distribute. 

Limiting the collateral damage

Considering the term that security success to limit the collateral damage of the virus on people and assets will depend on the level of situational awareness of the people on the ground and their reaction speed

Situational Awareness: the knowledge to identify a person of interest or a group working in concert. One must heighten situational awareness using equipment, technology and manpower.

  • Technology and Equipment 

Temperature/Fever detection using CCTV or Handheld thermometers will detect an infected person

One cannot bank on facial recognition as people will wear masks . Some facial recognition technology is deriving disappointing results because of the masks ( The combination of both temperature/fever and facial would be best for certain applications if one does not have handheld thermometers.

People on the ground making decisions

  • Manpower: It is vital that manpower must be quickly trained with skills that are relevant to the new threat. Comprehending the narrative, it is possible that the manpower on the ground could be dealing with volatile behaviour. 

The officers on the ground must have the character traits that are balanced with empathy and ego drive. A highly aggressive and reactive person is not a good choice for first interaction with the public. This threat also dictates that the people on the ground will experience issues that they know and that they do not know. For example, they may have been trained not to take action but, to summon their superiors. Making decisions and reaction speed for pandemic security demands fast decision making and actions to be taken. Scenario, the temperature/fever detection identifies a person of interest. What should they do? There is quite a bit more to this…  (get the answers from ISIO (find later in this work) 

  • The Manpower must be able to identify a person of interest and to determine if they are working in concert with others either voluntarily or under duress to mitigate loss prevention. Therefore, lie, deception detection and critical situational interviewing are the relevant skills 
  • Subsequently, some practitioners may need to be familiar with crime culture, criminal methods and behaviour
  • Bias impacting decision-making. Bias towards any size, colour, religion of a person could be misinterpreted which could add fuel to the fire of violent behaviour. 
  • Psychological Considerations

Practitioners could handle emotionally distraught or mentally unwell people. This calls for practitioners on the ground now must be even more socially aware to comprehend that some people (determine if they are normal, emotional or mentally challenged) may be over-reacting and becoming highly sensitive and must be understood before physical intervention is used. 

  • Cultural Considerations

A person that is bias will naturally display their emotions in their tone of voice and body language which will instinctively obtain a negative reaction by another person to the extent of a hostile and physical reaction. This could also lead to a person misinterpreting or being misunderstood by another culture and providing an unreliable reading to the practitioner. This calls for practitioners to be properly trained with lie, deception detection using critical situational interviewing taking cultural behaviour into account.  For handling conflict or violent behaviour, the practitioner must be culturally aware (conduct and behaviour) so that they do not over-react or make decisions based on bias 

Reaction Speed

Reacting to late will invite collateral damage. It is recommended that when a person that has been flagged with a high temperature then the protocols mentioned below must be used. As a matter of fact, unlike investigation scenarios where reaction speed must be purposely timeous, for pandemic security reaction speed is paramount from the person in charge down to the practitioner on the ground.

  • Physical Considerations

We must consider that people are now perhaps ‘weaponized’ with covid19 and therefore, precautions must be considered

Protocols for Action

Human Investigation Management – ISIO
Human Investigation Management – ISIO. Find out more by clicking!

When identifying the Person-of-interest using temperature/Fever detection

  1. We must consider that people are now perhaps ‘weaponized’ with covid19 and therefore, precautions must be considered
  2. Approaching the person must only be by properly protected trained staff
  • Consider that the person that is infected could affect others within 1.5m (+3ft) to 2m (6ft) and, also know that the eyes and mouth could be entry points for the virus. Subsequently, staff must use eye-goggles or face shields with masks when approaching a person of interest. 
  • If there is resistance by a person-of-concern, then the practitioner may consider if correctly trained to detain the person of concern and must alert the authorities as soon as possible (Each sector has its own recommended protocols. Contact HIM for discussion)

Incident Management 

The validity of the narrative will depend on the quality of the data captured, either by deception detection critical situational interviews or by physically testing people for the virus. Yes, it is possible to locate a person of interesting depending on the stage of infection when they display a temperature/fever which could be captured on cctv or by handheld devices, but, at the end of the day, the data must be accurately reported. 

A skilled practitioner with investigation management and critical thinking abilities would be able follow certain bits of information that will present an understanding and overall interpretation of the complete picture. 

By following the data, the practitioner would then be able to see the movement and tempo of an emerging threat. The reaction speed must be timeously applied to limit or mitigate the collateral damage but again in regarding pandemics, quick reaction speed is vital. There is no room for procrastination – response time must be quick.

Presented by ISIO |International Security Industry Organization

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