IoT – driving traffic and enhancing business value in the telecommunications sector | #TpromoCom #IoT #communications #business | The Internet of Things (IoT) started as a great marketing buzzword with the promise of business benefits and new services, much like cloud.
According to Gartner¹ there will be approximately 8.4 billion connected things worldwide in 2017, reaching 20.4 billion by 2020. Greater China, Western Europe and North America are the largest drivers of connecting things and are anticipated to represent more than two thirds of the overall IoT user base in 2017. Uptake in Africa is slower. Another interesting observation by Gartner is that the consumer segment is forecast to be the largest user of connected things. IDC² anticipate that by 2020, 80% of consumer service interactions will use IoT and big data and analytics to improve service quality, value and timeliness. To read the remainder of this news story, click here.